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Sales Tip

Published on October 19th, 2021 | by Steve Nicklin

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Sales Tip: Consumers Continue to Notice OOH Advertising at Higher Rates

Steve Nicklin Vice President of Marketing, OAAA


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The latest consumer intent research from OAAA and OnDevice underscores OOH’s unique competitive position to engage consumers when they are most likely to act – at or near points of purchase. Between the lifting of most pandemic restrictions and consumers’ renewed appreciation for the outdoors, the ongoing economic recovery is producing a boon for OOH advertising. Second quarter OOH revenue spiked 38 percent over 2020, and MAGNA projects a 16 percent increase for OOH in 2021.

The OAAA and OnDevice research, “2021 Holiday Shopping and Travel: Consumer Intent and OOH Impact” reveals OOH’s strength in intercepting consumers and helping to drive sales. The key findings include (among US adults 18 – 65):

  • 70% have increased appreciation for the outdoors with relaxing of COVID restrictions
  • 53% notice OOH ads more now than pre-pandemic
    • Greatest increased notice is with Adults 25-44, HHI $100K+, and in Cities of 1 million+ population
  • 50% find contextual OOH ads of greater interest (products relevant to time of day or weather)
    • Greatest increased interest occurs with Adults 25-44, HHI $100K+, and in Cities of 1 million+ population

OOH’s proximity to retail locations makes creative ad messages about special offers or new products and services particularly impactful.

  • Recent OOH ads consumers found most useful:
    • 38% COVID-19 safety/hygiene related
    • 31% Special offers and promotions
    • 29% Awareness of a new business or service

The audience OOH ads most frequently engage are active, mobile, and employed, which produces a highly desired OOH viewer consumer profile.

  • OOH ads are considered most useful by Adults 18 – 34, and with HHI $100K+

The creative OOH advertising “canvas” cannot be skipped, blocked, or turned off, and it drives consumer engagement across a whole series of actions.

  • Recent consumer actions after viewing an OOH ad:
    • 25% Searched for information on advertiser or product
    • 23% Visited advertiser website
    • 22% Shared by word-of-mouth about the advertiser or product
    • 21% Made a physical purchase
    • 20% Downloaded an app
    • 18% Took a photo of the ad
    • 17% Engaged with ad by QR code, tap/NFC, or text (special content, discount, etc.)
    • 16% Made a social media post
    • 15% Made an Ecommerce purchase

From a competitive media perspective, COVID-19 has also increased the amplification power of OOH, because it helps advertisers combat the digital device fatigue and security concerns shared by many consumers by providing another conduit for engagement.

Pandemic Impact on Digital Device Usage:

  • 71% often tune out ads on digital devices
  • 69% are concerned about personal security and data when shopping online
  • 47% are trying to decrease phone, computer, or television usage/viewing

In addition to the complete study, you can download the “High Notice Rates of OOH Advertising Drive Engagement“ infographic here.

Source: OAAA, OnDevice. 

Methodology: conducted online within the US by OnDevice from September 7 – 17, 2021 among 1,000 U.S. adults ages 18–65. Weighted to reflect the U.S. population across age, gender, and income.



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